الشروط والأحكام
Terms & Conditions
شركة إعمار قرين — السجل التجاري رقم: 7038369331
EMAAR GREEN Co. — Commercial Registration No: 7038369331
Executive Summary | Key Points
- Using the platform means accepting these terms
- Accurate and truthful information required
- Prices in Saudi Riyals including VAT
- Clear cancellation and refund policy
- Emaar Green intellectual property protection
- Governed by Saudi Arabian laws
1. Introduction
Welcome to 4MAP, the digital platform specialized in automating engineering licensing services and professional consulting in the Kingdom of Saudi Arabia.
Owner and Operator:
Emaar Green Co., Commercial Registration No. 7038369331, registered in the Kingdom of Saudi Arabia.
Acceptance of Terms:
By using this platform (website and/or mobile application), whether as a visitor or registered user, you agree to comply with these Terms and Conditions in full. If you disagree with any part of these terms, please do not use the platform.
2. Definitions
For the purposes of these terms, the following definitions apply:
- "Platform": 4MAP application in all versions (website, iOS app, Android app).
- "Company," "We," or "Emaar Green": Emaar Green Co., CR No. 7038369331.
- "User," "You," or "Client": Any natural or legal person using the platform.
- "Services": All services provided via the platform (license management, engineering supervision, consulting).
- "Engineer/Engineering Office": Independent professional service providers registered on the platform.
- "Content": Any text, images, documents, blueprints, or data available via the platform.
- "Account": The user's registered account on the platform.
- "Third Party": Any external entity (payment provider, government agency, cloud service provider).
3. Scope of Use and Acceptance
3.1 Lawful Use
The platform may only be used for lawful purposes. Prohibited activities include:
- Illegal or fraudulent activities
- Intellectual property infringement
- Publishing misleading or harmful content
- Introducing viruses or malicious software
3.2 Right to Suspend and Terminate
The platform reserves the right to suspend or terminate any user account immediately in case of violation.
4. Account Creation and Access
- 4.1 Information Accuracy: You must provide accurate and complete information during registration.
- 4.2 Login Confidentiality: You are responsible for maintaining the confidentiality of your username and password.
- 4.3 Breach Reporting: You must report any unauthorized access immediately.
- 4.4 Violating Accounts: Fake or duplicate accounts will be deleted.
5. Services and Nature
5.1 Service Description
- Engineering and municipal license management
- Engineering supervision
- Technical consulting
- Blueprint preparation
- Field inspections
- Technical reports
⚠️ Important:
The platform acts as a technical intermediary between clients and engineers. Engineers are independent providers responsible for the quality of technical outputs.
6. Pricing, Payment and Invoicing
- 6.1 Currency: All prices in Saudi Riyals (SAR) including VAT.
- 6.2 Payment Gateways: Secure payment through certified and licensed gateways.
- 6.3 Electronic Invoice: Certified invoice per ZATCA requirements.
- 6.4 Payment Failure: Automatic order cancellation upon payment failure.
7. Cancellation and Refunds
✓ Full Refund Eligible:
- Within 24 hours of order submission (before execution starts)
- Before engineer assignment or work begins
- Service unavailability due to reasons beyond your control
✗ No Refund:
- After execution begins (except in case of major platform error)
- Client change of mind
- Government agency rejection
- Client non-responsiveness
Duration: 7-14 business days to process refund requests.
8. User Obligations
- Information Accuracy: All provided information is accurate and truthful
- Original Documents: Uploaded documents are original and not forged
- Cooperation: Respond to information requests within reasonable timeframes
- Responsible Use: No attempts to hack the systems
- Backups: Maintain backup copies of important files
9. Intellectual Property
Platform Ownership: All rights (design, code, trademarks) are exclusively owned by Emaar Green.
Strictly Prohibited:
- Copying or modifying any part of the platform
- Reverse engineering
- Removing trademarks
- Republishing content without written permission
Output Ownership: Usage rights for the client for the agreed purpose only, without commercial publication rights.
10. User-Submitted Content
You are fully responsible for any content you upload. Prohibited content includes:
- Content violating laws or public morals
- Confidential information of other parties (without permission)
- Content infringing intellectual property rights
- Viruses or malicious software
Right to Remove: The platform reserves the right to reject or remove any violating content.
11. Third Parties and Integrations
The platform uses third-party services:
- Cloud services (AWS, Google Cloud)
- Payment gateways (Mada, Visa/Mastercard)
- Maps (Google Maps)
- Analytics (Google Analytics)
Disclaimer: We are not responsible for the content or policies of external websites.
12. Disclaimers
Services "AS IS"
We do not guarantee:
- Uninterrupted service availability
- Accuracy of information from external parties
- Specific results for license applications
- Compatibility with unrealistic expectations
Force Majeure: We are not liable for delays resulting from government decisions or force majeure.
13. Limitation of Liability
We shall not be liable for:
- Indirect or consequential damages
- Loss of profits or revenue
- Loss of data or information
- Reputational damages
Maximum Liability:
Service fees paid for the affected order or 500 SAR, whichever is less.
14. Warranty and Indemnification
You agree to indemnify Emaar Green for:
- Legal claims arising from your violation of these terms
- Lawsuits resulting from your content
- Losses caused by your negligence
- Legal costs (attorney fees, court fees)
15. Modifications and Updates
We reserve the right to modify these terms. We will notify you via:
- In-app notification
- Email message
- Updating the "Last Updated" date
Effective Date: Material changes effective 14 days after notification.
16. Termination and Suspension
By You: You may delete your account at any time (permanent and irreversible).
By Us: We may terminate immediately in case of:
- Terms violation
- Request from competent authority
- Suspicious activity
- Non-payment of dues
17. Governing Law and Jurisdiction
Governing Law:
Laws of the Kingdom of Saudi Arabia
Jurisdiction:
Courts of Riyadh City (unless otherwise legally agreed)
18. Relation to Privacy Policy
The Privacy Policy is an integral part of these terms and applies to the processing of personal data. For details, please visit the Privacy Policy page.
19. Official Contact
20. Acceptance Statement
By using the 4MAP platform, you agree to:
- ✓ These Terms and Conditions in full
- ✓ The attached Privacy Policy
- ✓ All published policies and guidelines
- ✓ Compliance with Saudi regulations
Thank you for choosing the 4MAP platform. We are committed to providing professional and reliable services.
Last Updated: October 28, 2025
Have Questions?
For legal inquiries, please contact us
شركة إعمار قرين | Emaar Green Co.
السجل التجاري رقم: 7038369331| CR No: 7038369331
المملكة العربية السعودية | Saudi Arabia
info@emaargreen.saجميع الحقوق محفوظة © فورماب — 2024-2025
All Rights Reserved © 4MAP — 2024-2025